Mohamed Rami Tounsi

Mohamed Rami Tounsi is an experienced customer success and services professional with a strong background in client support across multiple industries. Currently serving as a Customer Success Specialist at Plum since April 2024, Tounsi previously held various roles, including Customer Services Specialist at Estarta Solutions and Agent de succès client at Plum. Tounsi's expertise spans customer service inquiries, technical support, and operations coordination, demonstrated through past positions at Teleperformance, Prima Holidays, Pure Storage, Auxiliance, and Vista. Tounsi holds a Licence professionnelle in Génie civil from the Higher Institute of Technological Studies of Rades, earned between September 2011 and June 2013.