Paula Roberts

Paula Roberts is a Senior Business Analyst at PMC Retail since July 2021, focusing on delivering replacement OMS for Beaverbrooks Jewellers. Prior to this role, Paula worked in WHSmith Business Change Management & PMO, delivering new technology and business change requirements. As an IT Business Analyst at Monsoon Accessorize from February 2013 to July 2020, Paula specialized in requirements and data interface mapping, system requirements and process mapping, and omni-channel solutions. Earlier experience includes roles as an IT Business Analyst and Project Manager at HMV, a Business Analyst at Retalix Limited, and an IT EPOS & Retail Systems Analyst at Monsoon Accessorize from 2000 to 2007, where Paula managed key suppliers and ensured the performance of critical retail systems.