Carolina Cecconello

Analista de Strategic Services (CRM) at Pmweb

Carolina Cecconello has a diverse range of work experience, starting with their current role as Analista de Strategic Services (CRM) at Pmweb. In this role, they are responsible for managing accounts strategically, developing secure relationships, and optimizing opportunities through upsell/cross-sell activities. Carolina also provides tactical suggestions for improving performance and implements strategies focused on lifecycle marketing, customer journey, cross-channel actions, and email/SMS marketing campaigns. Carolina is skilled in data analysis and report organization to enhance CRM actions. Prior to Pmweb, Carolina had an internship in Strategic Services and worked at Capaz, where they focused on advertising, creative content creation, communication strategies, and social media management. Carolina also gained experience as an advertising consultant and account manager at Agexcom, where they managed projects and coordinated meetings with clients and internal stakeholders. Carolina started their career with Joy Kids Festas e Eventos, an event planning company, where they organized various types of events and provided comprehensive event services.

Carolina Cecconello has a comprehensive education history. Carolina pursued their undergraduate degree, Graduação in Publicidade, from Unisinos from 2017 to 2022. In 2020, they participated in an exchange program at EC English Language Centres Alumni to enhance their English language skills. Prior to that, from 2011 to 2016, Carolina completed an advanced English course at Percutz Idiomas. Additionally, from 2014 to 2015, they obtained a vocational certification as an Auxiliar in Administração de Empresas from SENAI/SC - Serviço Nacional de Aprendizagem Industrial.

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