Yoon M Cho

Yoon M Cho is a seasoned UX designer with extensive experience in creating user-centered designs across various industries. Currently serving as a Senior UX Designer at PNC since May 2022, Yoon M Cho leads design efforts for consumer-facing small business banking products while employing diverse design techniques to address customer needs. Prior roles include User Experience Designer at NYSTEC, where Yoon M Cho collaborated with stakeholders to identify pain points, and UX/UI Designer at BarWave, responsible for developing wireframes and implementing design changes. Earlier experience includes a UX Design Consultant role at SecureUs Technology Application, Inc., and positions at KeyBank and DICK'S Sporting Goods, emphasizing customer service. Yoon M Cho holds dual Bachelor of Arts degrees in East Asian Studies and Communication from the University at Albany, along with a certificate in Tableau.