Heidi Messer

Director Of Service Operations at Point Monitor Corporation

Heidi Messer has a work experience that spans over two companies. Heidi started their career at Sanderson Safety Supply Co. in 2007 as an Administrative Assistant. In this role, they were responsible for coordinating office operations and procedures in the fire service department. Their duties included scheduling, customer contact, order entry, job costing, invoice processing, billing, collecting on past due accounts, event planning, and other administrative tasks. Heidi also managed and tracked departmental hours and submitted payroll data.

In 2011, Heidi joined Point Monitor Corporation and held various roles throughout their tenure. Heidi started as a Customer Service Coordinator, where they were responsible for handling customer service tasks. Later, they moved up to become the Response Department Manager, overseeing the department's operations. At their most recent position as Director of Service Operations, they played a crucial role in managing service operations within the company.

Heidi Messer's education history includes a Bachelor's degree from Eastern Washington University, which they obtained from 1996 to 1999. Prior to that, they attended Community Colleges of Spokane from 1995 to 1997, where they earned an AA degree in Business.

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Timeline

  • Director Of Service Operations

    December, 2020 - present

  • Response Department Manager

    December, 2015

  • Customer Service Coordinator

    June, 2011