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Christine dela Cruz-Sibal

Senior Customer Operations Lead, Processing Operations at Point

Christine dela Cruz-Sibal has a diverse work experience history, spanning multiple industries and roles. Christine currently works at Point as a Senior Customer Operations Lead, focusing on Processing Operations. Prior to this, they held the role of Senior Customer Operations Lead for Account Management at Point. Before joining Point, Christine worked at Google as a Project Manager for Global SMB Ads Marketing. Christine also served as the Director of Customer Relations at thirdACT PBC, and as the Director of Partnerships and Customer Operations Manager at Eques Inc. Additionally, Christine has experience at Google as a Country Specialist and Mentor for Google Maps, and as a Project Manager/Management Consultant in the field of Management Consulting. Christine has also worked as a Business Manager at Adecco, a Project Manager/Management Consultant in another Management Consulting firm, and as a Senior Regional Manager at IMPAC Integrated Control Systems, Inc. Christine's early career included a role as a Training Specialist at Qinteraction.

Christine dela Cruz-Sibal completed their Bachelor of Science degree in Psychology at Ateneo de Manila University from 1999 to 2003. Christine also obtained additional certifications, including a Certificate of Accreditation for the Apollo Profile Career Assessment Instrument from The Apollonean Institute Pty Ltd in March 2012, Certified Productivity Specialist from the Association of Productivity Specialists in January 2010, and Core Functions of Human Resource Management from the University of the Philippines in March 2005.

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Timeline

  • Senior Customer Operations Lead, Processing Operations

    September, 2021 - present

  • Senior Customer Operations Lead, Account Management

    April, 2021

  • Customer Operations Lead, Account Management

    December, 2019

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