Susanne Månsson

Susanne Månsson has a strong background in quality and customer satisfaction, with extensive experience in the automotive industry. Susanne currently holds the position of Head of Quality at Polestar, starting in April 2019. Prior to this, they worked as a Senior Manager of Customer Satisfaction for Volvo Cars North America LLC from June 2017 to March 2019.

Susanne has also held various leadership roles at Volvo Car Group, including Director of Supplier Recovery & Warranty Operations from May 2015 to March 2017, Director of Warranty Operations from February 2011 to April 2015, and Director of Market Audit from January 2010 to January 2011.

Earlier in their career, Susanne worked at Volvo Car Corporation, where they served as a Senior Manager of Quality Investigations from May 2009 to December 2009, and as a Manager of Recalls & Campaigns from April 2002 to April 2009.

Throughout their career, Susanne has been responsible for managing quality processes, warranty operations, supplier recovery, market audits, and recalls. Susanne has demonstrated strong leadership skills, technical expertise, and the ability to work collaboratively with global teams.

Susanne Månsson attended Fässbergs Gymnasium from 1984 to 1986. No degree or field of study is mentioned.