Lucas Francisco Gomez Lanza

Lucas Francisco Gomez Lanza has extensive experience in technology and customer support roles across various companies. Currently serving as the Tech Support & CX Team Leader at Pomelo, Lucas leads the customer support team and manages client integration processes. Prior roles include Senior Integration Engineer and Ssr Integration Engineer at Mercado Libre, where responsibilities involved maintaining technical-functional relationships with major accounts and overseeing integration upselling. Lucas also worked as an Associate Consultant & Project Leader at Oracle, focusing on customer experience and cloud implementations, and as a marketing intern at IBM, where skills in event organization and technical presales were developed. Lucas holds a degree in Administration and Systems from Instituto Tecnológico de Buenos Aires and a bilingual scientific high school diploma from Pilgrims College.