Ricardo Vasquez

Senior Client Onboarding Consultant at Popmenu

Ricardo Vasquez is a seasoned professional in client onboarding and customer success, currently serving as a Senior Client Onboarding Consultant - Enterprise at Popmenu since April 2021, where expertise includes managing a pipeline of over 40 multilingual enterprise clients and achieving a 98% success rate. Prior to this role, Ricardo demonstrated leadership as the Manager of Client Onboarding at ALTIDO, coordinating a cross-functional team and achieving a 98% onboarding success rate. Experience also includes roles as a Customer Success Manager and Operations Supervisor at ALTIDO, where accomplishments included onboarding over 300 clients and supervising an operational team. An early internship at Câmara Municipal de Cascais provided foundational exposure to public administration. Ricardo holds a Bachelor's degree in European Studies with a minor in Politics and Development from the University of Lisbon and participated in an Erasmus exchange program in International Relations and Affairs at Sciences Po Lille.

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