Shawn Woodcook

Systems Support Analyst at PopSockets

Shawn Woodcook has a diverse work experience spanning over several industries. Shawn is currently working as a Systems Support Analyst at PopSockets since April 2021. Before that, they spent over two decades as a Professional Musician, starting from January 1996 until October 2020.

In 2016, Shawn worked as a Sr. Service Desktop Support Analyst at LIFETIME FITNESS, providing support for two Colorado offices, five off-site locations, and remote support for over 200 employees. From 2010 to 2017, they worked as a Creative Director/Marketing/Email Marketing Solutions at Independent Consultant: Digital Artist: Creative. In this role, they managed various projects from ideation to completion, including print, web, web UI, email marketing, and commercials. Shawn also provided leadership and direction to the team and developed marketing strategies.

From 2013 to 2016, Shawn worked at Noerr Programs as a Technician, providing technical support on Apple and Windows machines, hardware support for cameras and printers, configuring over 400 wireless access points, and servicing and upgrading various machines. Prior to that, from 2011 to 2013, they worked at Apple Retail as a Technical Specialist performing hardware/software repair for Apple devices and providing training on Apple software.

In 2007, Shawn held the position of Director of New Community, Leadership Development/Creative Direction at a non-profit organization. Shawn was responsible for starting new communities and leading creative teams in developing ideas and strategies. From 1996 to 2009, they worked extensively in the non-profit sector, combining their skills in music and creative direction to build new infrastructures and lead teams to accomplish specific tasks and goals.

In the earlier stages of their career, Shawn worked as a Professional Audio Systems Manager/System designs/Instructor at Guitar Center, where they managed sales representatives and provided audiovisual design and technical training services. Shawn also worked at Taylor Guitars in the Milling/Body & Case Department, focusing on general woodworking and building guitar bodies and various parts.

Overall, Shawn has a broad range of experience in technical support, creative direction, project management, and music, making him a versatile and skilled professional in multiple industries.

Shawn Woodcook's education history includes a Bachelor of Arts degree in Liberal Arts from Berean University, which was obtained from 1996 to 1998. Prior to that, they attended Grossmont College from 1990 to 1993 and earned an Associate of Arts degree in Music. In addition to their formal education, Woodcook has obtained certifications in Logic Pro X from Apple in January 2009. Shawn has also pursued certification as an Apple Certified Mac Technician and obtained further certification in Final Cut Pro, although the specific dates of completion for these certifications are not provided.

Links

Previous companies

Apple logo

Timeline

  • Systems Support Analyst

    April, 2021 - present

View in org chart