Carol Dias

Carol Dias has over 10 years of work experience, starting in 2010. Carol has held various roles in call center operations, marketing strategy, and sales and service. Their most recent position was as the Director of Call Center Operations at Porch Group since June 2020. Prior to that, they worked as the Call Center Director and Marketing Strategy Manager at SML Relocation from May 2019 to June 2020. From November 2016 to May 2019, Carol held the position of Director of Call Center Operations at Marketplace (Movelift). Before that, they worked as an Operations Manager at SML Relocation from March 2013 to September 2016. Carol's career began at SML - Simple Moving Labor, where they held roles as Sales and Service Specialist and Customer Service Agent from 2010 to 2013.

Carol Dias holds a Bachelor of Business Administration - BBA degree in Business Administration and Management, General from The University of Texas at Arlington. Carol also has additional certifications, including the Google Digital Garage Certificate from Google and the Hootsuite Platform Certification 2018 from Hootsuite Academy, both obtained in 2018.