POS Malaysia
Azlina Bahari is an accomplished IT Service Manager at Pos Malaysia Berhad with over 14 years of experience, overseeing ITIL processes, including Change and Release Management, Incident Management, and Service Level Management. Azlina has progressively taken on roles such as Senior Team Lead across various functions, ensuring compliance with standard operating procedures while negotiating Service Level Agreements. Previously, Azlina held positions such as Senior Executive in Audit, Risk, and System Analysis, effectively managing audits and IT-based projects to enhance postal operations. Prior experience at Xybase Technologies included analysis, design, and team management in software development. Azlina holds a Bachelor's degree in Computer Science from Universiti Kebangsaan Malaysia.