Post Office
Maninder Dulai is a ServiceNow Platform Manager at Post Office Ltd, with experience since September 2017 in overseeing platform processes and key transformation projects, including IT Service Management and Strategic Portfolio Management. Previous roles include ServiceNow System Administrator, Customer Service Operations at Zapp, NOC Service Operations Analyst at Sky, and IS Helpdesk Analyst at Land Securities. Maninder has demonstrated a strong technical background in network systems, including extensive knowledge of Cisco and Alcatel devices, as well as proficiency in tools like Netcool, ServiceNow, and various operating systems. Maninder holds a Bachelor's degree in Telecommunications and Networks Engineering from Birmingham City University.
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Post Office
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The Post Office is changing. As a commercial business with a public purpose, you will still find us within three miles of 99.7% of the population, providing key services at the heart of communities and providing social value estimated at £2.3 billion. We are still the leading mails retailer and building that key part of our business is a priority in a competitive market.