Junaid Iqbal

Junaid Iqbal is an experienced operations manager with a strong background in logistics and customer service. Currently serving as Assistant Manager Operations at PostEx since August 2023, Junaid has previously held significant roles, including Live Ops Lead-North at MEDZnMORE, where achievements included launching live operations and enhancing customer satisfaction. At Daraz, Junaid advanced from Customer Care Lead to Station Lead, effectively managing teams and implementing customer service strategies that resulted in improved satisfaction ratings. Junaid's early career included a role as Sales Support Coordinator at HBL - Habib Bank Limited. Educational credentials include an EMBA in Logistics, Materials, and Supply Chain Management from Shaheed Zulfikar Ali Bhutto Institute of Science and Technology and a BBA in Marketing from Karachi Institute of Economics & Technology.