Christoph Mueller is an experienced professional in customer experience and transformation consulting, currently serving as the Customer Journey Owner for Liquiditätsmanagement at PostFinance since August 2023. Previously, Christoph was a Freelance CX & Transformation Consultant and held the position of Senior Experience Architect at Swisscom, where responsibilities included designing future identity and access management experiences for B2B clients. Christoph's extensive background at PostFinance involved roles such as Product Owner Digital Sales and Senior Manager, Customer Experience, emphasizing data-driven, customer-centric approaches to optimize digital sales journeys and define overarching customer experience strategies. Additional experience includes strategic consulting at Prophet and project management in urban and traffic planning at SWISSTRAFFIC AG. Christoph holds a Master of Science in Economic Geography and Innovation Studies, a CAS in Digital Transformation Management, and a Bachelor of Science in Geography from the University of Bern.
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