Samantha Sturges

Head Of Customer Service at Posturite Ltd

Samantha Sturges has a diverse work experience in various companies. Samantha is currently working as the Head of Customer Service at Posturite Ltd since December 2022. Prior to that, they held roles at London Borough of Waltham Forest as the Head of Customer Service and Business Support from May 2022 to November 2022 and as the Head of Registrars from July 2022 to September 2022.

In their earlier career, Samantha worked at CitySprint where they held multiple roles including Director of Sales from November 2021 to May 2022, Head Of Customer Experience from October 2019 to November 2021, Head of Customer Service and Account Management - Transworld from November 2018 to September 2019, and Customer Relationship Manager from January 2016 to November 2018.

Samantha also worked as an Account Director at Spicers from August 2013 to September 2015, as an Area Sales Manager at City Link from January 2012 to August 2013, and as an Account Manager at DHL from November 2010 to February 2012.

Samantha's earliest experience includes working as a Business Development Manager at Parcelforce Worldwide from May 2004 to July 2010.

Samantha Sturges received their Level 5 degree in Operational Management from the Chartered Management Institute from 2020 to 2021. Prior to that, from 2017 to 2018, they obtained an ILM Diploma in Leadership & Management from ILM. Samantha also holds additional certifications including Trauma-informed Coach from The Centre for Healing, Belief Coding® Facilitator from JC Global Coaching, and Chartered Manager from the Chartered Management Institute, which they received in October 2021.

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Timeline

  • Head Of Customer Service

    December, 2022 - present