Clay Sibert

Clay Sibert is currently a Business Analyst specializing in Operations Performance at GEHA Health, where responsibilities include conducting in-depth analyses to solve complex problems and drive operational enhancements. Previous roles include BPO Supervisor and Supervisor in Customer Care, demonstrating expertise in managing contact center operations, invoice reconciliation, and staff development. Prior experience includes leadership positions at Senture, LLC, where Clay managed a remote contact center and executed strategies that increased profit margins. Clay also held roles at Innotrac as a Forklift Operator and at Xerox as a Data Entry & Mail Clerk, showcasing a diverse skill set across various industries. Clay is pursuing education at Somerset Community College.