Develops and manages customer service programs for government agencies and commercial organizations.

Government

Senture

Senture's headquarters in London, KY, United States

Mike Nessler

Chris Deaton

Bob Tisone

This department handles customer inquiries, support requests, and service-related interactions.

Customer Service

The Customer Service Team at Senture is responsible for delivering exceptional support and assistance to clients, both in government agencies and commercial organizations. This team handles customer inquiries, resolves issues efficiently, and ensures a positive customer experience through professional interactions and effective problem-solving. Key roles include overseeing call center operations, maintaining quality standards, and continually enhancing the customer service program.

Customer Service Team

This department assists customers by addressing inquiries and resolving issues related to products and services.

Customer Support

This department oversees the planning, coordination, and execution of various programs and member engagement initiatives.

Program Management

This department oversees the recruitment process, ensuring that the organization attracts and hires qualified candidates.

Recruitment Services

The Human Resources and Operations team at Senture focuses on overseeing the company's personnel management, optimizing operational workflows, and ensuring efficient execution of customer service programs for both government agencies and commercial organizations. They play a key role in talent acquisition, employee development, and operational logistics to maintain high service standards.

Senture

Org chart

Teams

Customer Service

Customer Service Team

Customer Support

Program Management

Recruitment Services

Human Resources and Operations

Offices

Senture

Org chart

Teams

Customer Service

Customer Service Team

Customer Support

Program Management

Recruitment Services

Human Resources and Operations

Offices

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