Alison Pearson

Manager, Customer Success at Practera

Alison Pearson has a diverse work experience history. Alison started their career as an English Language Teacher at EF Tangshan, where they taught both children and adults. Alison then worked as an Inbound Call Centre Consultant at Customers 1to1, providing support to agents and ensuring excellent service on the phones. Alison later became a Team Leader at the same company, overseeing campaigns and improving business performance.

Alison also has experience in childcare, having worked as a Childcare Assistant at Goodstart Early Learning. Alison created safe and educational environments for children, promoted healthy habits, and assisted with setting up and packing away toys and activities.

Most recently, Alison has been with Practera. Alison began as a Programs Coordinator, facilitating workshops and monitoring experiential learning programs for international and domestic students. Alison then moved on to become a Programs Manager, overseeing various programs offered by Practera. In their current role as Manager, Customer Success, Alison supports and trains internal staff and external clients. Alison collaborates with different teams to troubleshoot and ensure successful outcomes on the system, providing support to experience coordinators.

Alison's work experience demonstrates their versatility, adaptability, and ability to support and train others in various roles. Alison has experience in education, customer service, and program management.

Alison Pearson completed their Master's Degree in Primary Education at the University of Sydney from 2016 to 2018. Prior to that, they attended Bangor University from 2007 to 2010, where they obtained a degree in Sport Science and Outdoor Activities, with a specialization in Sport Psychology. In addition to their formal education, they have also obtained a Certificate 3 in Child Care from TAFE WSI OTEN (Open Training Education Network). The specific month and year of obtaining this certification are not mentioned.

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