Mike Grassi

Mike Grassi is an experienced professional with a strong background in customer operations and data analysis. Currently serving as Vice President of Customer Operations and Program Director at Pramata since May 2018, Mike focuses on minimizing revenue leakage for companies. Prior experience includes roles as Business Unit Manager at IBM from February 2011 to May 2018, Director of Spend Analysis Services and Sr. Data Analyst at Emptoris Inc from September 2003 to February 2011, as well as Data Wrangler at Zeborg Inc and Process Improvement Analyst at Comcast. Mike holds a BA in Econometrics and Quantitative Economics from Tufts University (1995 - 1999) and an MBA for Aviation Professionals from Daniel Webster College (2007 - 2010).