Kimberly Fagan-Riley possesses extensive experience in marketing communications and technical writing, currently serving as the Marketing Communications Manager and Technical Writer at PVA since October 2019. Responsibilities include creating machine operation manuals and software user guides, collaborating with engineering and product development, managing the company's website via WordPress, planning social media content, and coordinating trade show logistics. Prior roles include Documentation Specialist at Auto/Mate Dealership Systems, Copywriter at OOMDO, Learning Consultant at Cengage, and Publishing Intern at The Troy Book Makers. Kimberly holds a Graduate Certificate from the University of Denver and a Bachelor’s Degree in English Language and Literature from the University at Albany.
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