Michelle Williams

Michelle Williams-Gonsalves is an accomplished Senior Customer Success Manager at Prezent, where an AI-powered platform enhances presentation productivity. Prior to this role, Michelle served as a Senior Client Relations Executive at By Appointment Only, Inc. (BAO), focusing on optimizing client retention and account growth. Experience includes a tenure as Senior Manager of Delivery Services at OnProcess Technology, providing transformational service solutions, and leadership roles at eCoast Marketing, where responsibilities spanned from Director of Client Services to Channel Marketing Program Manager, specializing in outsourced demand generation and marketing for technology vendors. Michelle holds a Bachelor of Business Administration from Southern New Hampshire University.