The Customer Care and Operations team at Priceline is responsible for ensuring exceptional customer service and efficient operational processes. This includes managing product support, analyzing and optimizing customer care operations, overseeing vendor performance, and enhancing the overall customer experience. The team aims to resolve customer issues promptly, streamline operations, and continuously improve service quality to maintain customer satisfaction and loyalty.
Alexa Solorio-Ardbel...
Operations Manager
Andrew Fuelleman
Business Operations Analyst
Bill Jose
SVP, Customer Care Operations
Deandrae Thompson
Operations Support Coordinator
Elizabeth Hand
BPO Operations - Vendor Manage...
Katie Leforce
Operations Analyst
Marcie Pelletier
Manager, Customer Care - Produ...
Mufaddal Haidermota
Customer Care Business Analyst
Ricardo Perez
Senior Operations Manager
Stephanie Volpe
Operations Manager
Tim Sumrell - Cspo
Director, Customer Care - Prod...