Llelani Gales is a Benefits Specialist at MMC Group LP since November 2022, with prior experience as a Customer Service Representative at HGS - Hinduja Global Solutions, where responsibilities included verifying benefits and processing claims. Llelani held customer service roles at S&D Coffee & Tea and Charter Spectrum, focusing on sales goals and customer needs. Previous management experience was gained as an Assistant Manager at Advance Auto Parts, overseeing sales forecasts and employee training. Llelani’s educational background includes a Bachelor of Science in Technical Management from DeVry University and an Associate of Arts in Business Administration from Central Piedmont Community College.