Ephraim Montshiwa

Helpdesk 2nd Line Team Lead at Proagrica

Ephraim Montshiwa has a strong background in IT support and technical assistance. With experience in various roles such as Helpdesk Team Lead, RTMS Support Technician, IT Support Technician, and IT Field Technician, Ephraim has developed skills in network administration, system troubleshooting, and customer support. Ephraim's educational background includes a degree in MICT qualifications with a focus on technical support and system support.

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Timeline

  • Helpdesk 2nd Line Team Lead

    June, 2022 - present

  • 2nd Line Helpdesk Analyst

    April, 2020

  • Helpdesk Agent

    December, 2018

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