Derek Tamayo

Derek Tamayo has a diverse work experience spanning multiple industries. In their most recent role as a Support Services Consultant at Procede Software, they partnered with B2B companies to provide and support business software management, with a focus on inventory management, sales, service tracking, equipment leases, and financial operations. Derek worked directly with client leadership to troubleshoot and correct system issues, ensuring first-time resolution, and received positive feedback from clients for their exceptional customer service. Derek also provided support to users experiencing system access, security, and functionality issues.

Prior to that, Derek worked as a Customer Account Manager and Recruiter at AMN Healthcare, leading the recruiting efforts for healthcare professionals across all specialties. Derek successfully managed a large number of concurrent employees on assignment, and actively engaged passive candidates in a competitive market. Additionally, Derek contributed to business development efforts, fostering relationships with clients and securing new job orders.

Derek's previous role at LPL Financial as a Business Transition Specialist involved facilitating the transfer of large books of business from newly acquired brokers. Derek processed transfer requests within expected service levels, led quality assurance audits, and resolved escalated issues by identifying and implementing solutions in collaboration with internal teams.

Before joining LPL Financial, Derek worked as an Account Executive at Homes Media Solutions and as a Sales Manager at National Surplus. In these roles, they focused on driving sales, managing stakeholder relations, and implementing process improvements to increase revenue and profits. Derek also recruited and developed teams, provided advanced coaching and development, and supported strategic business development initiatives.

Derek Tamayo pursued a Bachelor's Degree in Communication and Media Studies from the University of Nevada-Las Vegas, completing their education from 2009 to 2014. In addition to their degree, Derek has obtained various certifications in areas such as social media monitoring strategies and skills, advanced product marketing, product marketing foundations, digital marketing foundations, Google Universal Analytics, SEO for social media, writing a marketing plan, getting things done, Google Ads (AdWords), and introduction to marketing. These certifications were obtained from LinkedIn and Coursera, with the most recent certification being completed in December 2021.