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Heather Handwork

SMB Account Manager at Procore

Heather Handwork is a skilled SMB Account Manager at Procore Technologies, with extensive experience in account management, customer retention, and sales growth. Prior to joining Procore in October 2024, Heather served as a Sr. Enterprise Account Manager at Trace, leading a team to achieve a 94% customer logo retention and a 130% book growth, while managing a $3M ARR Enterprise Book of Business. Notable accomplishments include winning the President’s Club designation as the top-performing Enterprise Account Manager in 2022 and building operational frameworks for account management. Heather's experience spans various roles in sales and marketing, including positions at Sporting Kansas City and Athleta, backed by a Bachelor of Science degree in Public Relations from Marquette University.

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