Tony Liao

Tony Liao is an experienced professional with over a decade of expertise in product supply and automation within Procter & Gamble. Currently serving as the Director of Products for Global Order Management Smart Automation, Tony Liao leads initiatives that incorporate Robotic Process Automation, Machine Learning, and Data Analytics to enhance customer service and operational excellence. Previous roles include managing North America's eCommerce strategy, overseeing the order to cash capability during a significant divestiture, and implementing supply chain technologies to optimize business functions. Early career experience includes an engineering analyst role at Toronto Emergency Medical Services and an internship in mechanical and quality engineering. Tony Liao holds a Bachelor's Degree in Mechanical/Industrial Engineering from the University of Toronto.