Jenna McLean

Technical Customer Support Manager at Procurify

Jenna McLean has a diverse work experience spanning multiple industries. Jenna currently holds the position of Technical Customer Support Manager at Procurify, where they started in March 2022. Prior to this role, they worked as a Sr. Technical Customer Support Advocate at the same company from April 2021 to March 2022.

Before their time at Procurify, Jenna worked as an Account Manager at Fresha for a brief period from September 2020 to November 2020.

From 2017 to 2020, Jenna was employed at Vidyard, where they held various roles. These included Customer Program Manager from August 2019 to August 2020, Customer Success Manager from November 2018 to July 2019, and Sr. Sales Development Representative from June 2017 to November 2018.

Jenna's earliest work experience can be traced back to Fabulous Printing Inc., where they worked as a Graphic Designer / Project Manager from September 2016 to June 2017. Their responsibilities involved working with customers to meet printing requests, managing multiple jobs, creating designs, and handling printing materials.

Prior to their career in the corporate world, Jenna worked at Lindsay Gymnastics Centre as a Competitive and Recreational Coach from September 2015 to June 2016. In this role, they coached both recreational and competitive gymnastics, including working with special needs children.

Jenna also gained experience as a Graphic Designer at Accel Web Marketing from May 2015 to March 2016. Jenna initially started as a Graphic Design Intern in March 2015 before being promoted to the role of Graphic Designer.

Lastly, Jenna began their career in the field of gymnastics as a Recreational and Preschool Coach at Nepean Corona School of Gymnastics, where they worked until September 2015.

Overall, Jenna McLean's work experience showcases their expertise in customer support, account management, graphic design, and coaching, making their a well-rounded professional.

Jenna McLean completed their education from 2011 to 2015 at the Algonquin College of Applied Arts and Technology, where they obtained an Advanced Diploma in Graphic Design. In December 2020, they also obtained the certification of Inbound Sales Certified from HubSpot.

Links

Previous companies

Vidyard logo

Timeline

  • Technical Customer Support Manager

    March, 2022 - present

  • Sr. Technical Customer Support Advocate

    April, 2021