Sonya McHugh is an experienced Customer Success Manager currently with Procurify since September 2024, and previously served as an Enterprise Customer Success Manager at Comm100 from October 2022 to September 2024. Sonya's background includes a role as a Customer Onboarding Specialist at AdRoll, where responsibilities involved managing client portfolios, optimizing marketing channels, and providing strategic guidance to enhance client retention and growth. Additionally, Sonya has held positions at Squarespace, Learnosity, 3Rockeco Display Signage Branding, and Tommy Hilfiger, showcasing a strong foundation in customer service and digital marketing. Education includes a Master of Science in Marketing from Technological University Dublin and a Bachelor of Arts from University College Dublin. Notable contributions include leadership in mental health initiatives at Squarespace and extensive experience in enhancing customer experiences across various industries.
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