Tejal J

Director, Customer Success at Productiv

Tejal J's work experience begins in 2008 as a PeopleSoft Business Systems Analyst at PDDN Inc. From 2010 to 2014, they worked as an Account Manager at Clear2Pay. In 2014, Tejal J joined Zuora as a Customer Success Architect before moving to the role of Sr. Customer Success Manager, and then Product Owner. In 2020, they became a Sr. Manager of Customer Success at Zuora. In 2020, Tejal J joined Productiv as the Director of Enterprise Customer Success. They later served as the Interim Head of Customer Success before transitioning into their current role as the Director of Customer Success.

Tejal J's education history starts with their completion of a Master of Business Administration (M.B.A.) degree from ICFAI, specializing in Business Management, which they completed between the years 2004 and 2006. Tejal then pursued further education and obtained a second Master of Business Administration (M.B.A.) degree from Santa Clara University, from 2011 to 2013.

In addition to their academic degrees, Tejal J has also obtained several certifications. Tejal completed the "Blockchain Basics" course from Lynda.com in July 2019, as well as the "Social Selling with LinkedIn" course from the same institution. Tejal also holds the certification of "Certified Zuora Administrator" from Zuora, but the specific dates of completion are not provided. Lastly, they are certified as a "Pragmatic Marketing Certified" professional from Pragmatic Institute (Pragmatic Marketing + TDI), although the dates of certification are not specified.


Previous companies

Zuora logo


  • Director, Customer Success

    August, 2021 - present

  • Director, Enterprise Customer Success

    April, 2020