Twhyla Aistrup

Twhyla Aistrup is an accomplished professional in customer support and success, currently serving as Vice President of Customer Support & Success at ProfitSolv since September 2025. Previously, Twhyla held various leadership roles, including Senior Director of Client Support at PatientNow, where operations across four brands were enhanced, resulting in a significant increase in Customer Satisfaction Score and a decrease in support volume. Twhyla also served as Vice President of Customer Service at Greenlight Financial Technology, managing a substantial customer support organization and maintaining high satisfaction rates while expanding service availability. Early career achievements include leadership roles at Merchant e-Solutions and Worldpay, emphasizing client retention and operational excellence. Twhyla's educational background includes an Associate of Applied Science in Computer Information Systems with a focus on Information Security from Chattahoochee Technical College.