Harmony Johnson Cpcu

Harmony Johnson CPCU, AINS, boasts extensive experience in the insurance industry with a focus on claims management. Currently serving as a Sr Claims Specialist at Progressive Insurance since July 2025, Harmony previously held positions including Sr Claims Resolution Specialist at Liberty Mutual Insurance and various roles at GEICO, where responsibilities included managing bodily injury claims and conducting performance monitoring for claims representatives. Harmony's career commenced at GEICO in 2010, providing customer service and handling claims, and includes a diverse range of roles such as Box Office at Buffalo Philharmonic Orchestra and Volunteer and Event Coordinator at International Institute of Buffalo. Harmony holds a Master of Arts in Economics and International Finance as well as a Bachelor's degree in Economics from the University at Buffalo.