Shanna Helms is a Product Specialist II at the Project Management Institute since August 2022, overseeing key certifications such as the PMI-RMP, AHPP, and the new PMO-CP. Prior to this role, Shanna worked at Bayer from January 2020 to August 2022 as a Product Manager and Product Specialist, focusing on the development of internal applications and creating technical documentation. Shanna's earlier experience at Grimco, Inc. spanned from June 2003 to January 2020 and included roles as Product Specialist, Corporate Training Manager, and Customer Service Manager, emphasizing product management and customer service excellence. Shanna began the professional journey at Ameristar Casino, participating in marketing and event coordination from May 2002 to June 2003. Educational credentials include a Bachelor of Science in Business Administration from the University of Missouri-St. Louis and the University of Missouri-Columbia.
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