Rakel Sigurdardottir

Director Of Customer Care at Promark

Rakel Sigurdardottir has a diverse work experience spanning several companies and roles.

Currently, they work at ProMark as a Customer Success Manager and Head of Customer Success Management. Rakel started in June 2022 and their employment is ongoing.

Previously, Rakel worked at Sentia Denmark as an IT-Service Manager from December 2019 to June 2022, and as a Planning Manager from November 2018 to December 2019.

Before Sentia Denmark, they worked at Visma as a Consultant for a brief period from September 2018 to November 2018.

Before their time at Visma, Rakel worked at TDC Wholesale as a Delivery Manager from February 2016 to September 2018.

Rakel'searliest work experience was at Siminn, where they held various roles. Rakel started as a Tengiliður Reikningaþjónustu / 2.Level Billing Support from June 2005 to January 2008. Later, they became an IT Service Desk Specialist from January 2008 to October 2013. Rakel'slast role at Siminn was as a Business Analyst from October 2013 to July 2016, where they were responsible for various tasks, including billing, testing, and system analysis.

Rakel Sigurdardottir attended NTV in 2012, where they pursued studies in Web Page, Digital/Multimedia and Information Resources Design. Rakel did not obtain a degree during this time.

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