Dawn Hayes MCIPPdip serves as a Senior Payroll Analyst at Promethean since April 2022, focusing on timely issue resolution in collaboration with ADP Comp Services/Celergo, auditing payroll input data, and managing non-routine transactions. Previous roles include Payroll Implementation Consultant at iiPay, responsible for project management and client support, and Payroll and Pensions Project Consultant at Human Appeal, where legacy payroll processes were reviewed. Dawn also held similar consultant positions at MHR and The Access Group, enhancing payroll processes and customer training. Experience as Senior Process Lead at Infosys BPO involved supporting VIPs and HR teams, while earlier roles included Payroll Technician at The Co-operative Group and Payroll Associate at Premier Foods, where Dawn contributed to payroll accuracy and compliance. Academic qualifications include a Foundation degree in Payroll Management from the University of Worcester.
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