Head of Customer Success: Onboard customers to Proof of Impact and support them to achieve their goals throughout the customer lifecycle via quarterly business reviews and ongoing customer service. Provide feedback to Sales and Product teams. Write case studies and thought leadership articles. Research emerging best practices in ESG & impact measurement and management.
How I prefer to work
Remote
Evening
Mostly on my own
Qualities I value in my colleagues
My communication style
My pet peeves
Current role