Katie Breckenridge

Katie Breckenridge has extensive experience in customer service and operations, currently serving as Lead Specialist in CX Operations at Protective Life since November 2019, after progressing from Senior Specialist and Customer Service Representative roles. Katie's prior roles include HR Assistant at Express Oil Change & Tire Engineers, Receptionist at Cade, Crenshaw and Associates, P.C, and Claims Specialist at Protective Life. Additionally, Katie worked as an Administrative Assistant at Carr, Riggs & Ingram and as an Account Representative at BBVA Compass. Katie's educational background includes studies at TrueCoders and the University of North Alabama.