Protective Life Corporation
Matt Schrecongost

Matt Schrecongost

Senior Director, CX Operations at Protective Life Corporation

About

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Org chart

Manager

Kenneth Byrd

Senior Vice President Operations

Peers

Jennifer Ratliff Artrip

Senior Director, Distribution Operations

William Devold- Retired

Senior Director Of Operations

Chris Dickinson

Senior Project Manager

Reports

Austin Smith

Customer Experience Manager

Joycelyn Bivins

Customer Experience Manager

Kristina Ferguson

Customer Experience Manager

La’Tiffany Jackson

CX Manager

Timeline

Senior Director, CX Operations
February, 2022 - present
Manager - Insurance Administration
February, 2021
Manager - Customer Experience Advocacy Team
December, 2017
Manager - Corporate Mail, Document Management & Record Services
April, 2013

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