Marlena Herrera

Marlena Herrera, MBA, has a diverse work experience spanning various roles and industries. Marlena currently works at Protegrity as the Director of Customer Success, where they utilize their expertise in managing customer relationships. Prior to this, Marlena held the position of Director of Technical Account Management at Protegrity.

Before joining Protegrity, Marlena worked at Humana, where they held multiple positions. Marlena started as a Manager of Systems Quality Management and eventually advanced to the position of Associate Director of Cyber Data Protection Management. Their most recent role at Humana was as the Director of Production Data Protection, Use & Management Engineering.

Marlena also has experience working at Leidos, where they started as a Senior Systems Engineer and later became an Engineering Team Lead. Before Leidos, they worked at Lockheed Martin as a Systems Engineer, where they held various positions.

Marlena's career began as a Nurse at North Austin Family Medicine.

Overall, Marlena Herrera's work experience showcases their versatility and expertise in customer success, technical account management, data protection management, systems engineering, and nursing.

Marlena Herrera, MBA, holds a Master of Business Administration (M.B.A.) degree in Information Technology Project Management from Texas A&M University - San Antonio, which they obtained from 2013 to 2015. Prior to their MBA, they earned a Bachelor's degree in Business/Technology from the same university, completing their studies from 2011 to 2012. Marlena also holds a CCNA Certificate in Computer and Information Systems Security/Information Assurance, which they received from Northwest Vista College between 2009 and 2011. In addition to their formal education, Marlena has obtained various certifications, including the Certified SAFe® 5 Agilist from Scaled Agile, Inc. in 2021, SAFe Agilist Certification from Scaled Agile, Inc., and Certified Scrum Product Owner (CSPO) from Leidos in 2019. Marlena also holds certifications such as Scrum Master from Leidos in 2018, Greenbelt Certification from Lockheed Martin in 2017, CompTIA Network+ from CompTIA in 2012, and CompTIA A+ from CompTIA in 2011.