Vanessa Babicz

Chief Operating Officer at Proto

Vanessa Babicz's work experience begins in 2012 as a Supply Chain Intern at Trombini Embalagens S.A. Vanessa then worked at ExxonMobil from 2014 to 2017 as a Cost Accounting Analyst, where they conducted cost analysis and mentored new hires. In 2018, Babicz joined Bosch Service Solutions as a Project Manager, overseeing a successful transition project. Vanessa also worked at BrandBastion as a Reporting Coordinator and contributed to large-scale advertisers' brand protection on social media. From 2018 to 2021, they worked as a Business Development Focused Project Manager, delivering multiple projects and managing client relationships. In 2018, they became the Head of Customer Experience and Partners at Happay, where they supervised the adaptation of a T&E solution and provided training to clients and partners. Currently, Babicz holds the position of Chief Client Officer at Proto, leading the company's multilingual contact center automation efforts.

Vanessa Babicz completed their Bachelor's degree in Economics from Universidade Positivo, where they studied from 2012 to 2015. In 2023, they attended Harvard Business School and earned a degree in Behavioral Economics, specializing in Business/Managerial Economics.

Links

Previous companies

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Timeline

  • Chief Operating Officer

    May 1, 2023 - present

  • Head of CX

    April, 2022

  • Head of Growth

    June, 2021

  • Global Operations Manager

    March, 2021