Victor G.

Victor G. has extensive experience in logistics and customer service, currently serving as a Route Manager at ProTrans since July 2015, where responsibilities include maintaining and developing communication with designated transporters and understanding client needs. Previously, Victor held the position of Route Coordinator at ProTrans, focusing on shipment coordination in the USA, supply chain efficiency, and bilingual reporting. Prior to this, Victor worked at Teleperformance Mexico from November 2005 to June 2015 as a Customer Service Sprint Supervisor, responsible for performance indicator analysis and action plan implementation. Victor holds a degree in International Business from Universidad Metropolitana de Monterrey and a degree in International Trade from Tecnológico de Monterrey.