Technical Program Manager

Provi is looking to fuel its growth by hiring a Technical Program Manager focused on the Integrations Portfolio to work alongside the engineering and businesses teams bringing Provi to new customers and upgrading existing customers. We are looking for someone who is accustomed to working with sales, engineering, and product teams to manage an integration portfolio. In this role you will work directly with these teams to understand the pipeline for integrations and prioritize it accordingly to meet business needs.We have phenomenal customer interest and are looking for you to help bring Provi to even more customers and retailers.

What you’ll be doing:

• Drive alignment, prioritization and transparency for stakeholders on our Distributor integrations pipeline considering business objectives and goals
• Coordinate and centralize the status of many integrations projects at various stages of the integration lifecycle working with Sales, Sales Engineers, and Engineering Leads
• Partner with other managers and teams to optimize team utilization and project coverage to enable more thorough updates to better predict team resourcing and availability
• Identify opportunities for Product and Engineering to streamline and scale integrations
• Lead large projects to transition existing integrations to new technologies
• Identify, capture, and promote best practices, tools, and tactics to enable faster and broader adoption of Provi integrations
• Partner with Sales Engineers to escalate any issues delaying project milestones for integrations to the executive management team with a plan to mitigate delay if appropriate by engaging with key customers and ERP contacts as needed
• Become familiar with the complex end-to-end process to onboard and upgrade distributors within the alcohol beverage industry
• Collaborate with Product and Engineering teams to identify recurring knowledge,  documentation, and feature gaps and coordinate to fill them
• Understand the upcoming Product Roadmap and how it impacts the integrations pipeline
• Partner with Product and Engineering teams to measure against critical OKRs for the integrations portfolio

On day one, we expect you to have:

• 5+ years of experience as a technical program manager, or related experience
• Experience managing complex, cross-functional programs that have highly technical foundations and require effective communication and decision making with technical teams
• Experience working with Jira, Confluence, SQL, Salesforce, and Project Management Tools
• Project Management Professional (PMP) or Scrum Master Certification or equivalent experience
• Strong written and verbal communication skills. Comfort in communicating nuanced, and often technical, concepts to internal stakeholders or external partners.
• The ability to effectively engage and manage expectations and understanding with varied stakeholders. This includes executive sponsors, business leaders, project sponsors, and other key stakeholders involved in integration initiatives.
• A mindset that encourages a culture of continuous improvement within the integration portfolio.
• Hands on experience with SQL, ERPs, cloud data warehouses and data lake platforms is a bonus