Misael Concepcion

Misael Concepcion is an experienced service coordinator currently employed at ProviNET Solutions since August 2014, responsible for dispatching work orders, assisting Helpdesk Coordinators, and managing technical project details. Prior to this role, Misael served as a Service Delivery Team Lead at Enova International, where skills in process development and team guidance were honed. Previous experience includes working as a Client Support Specialist at TEKsystems, providing technical support, and as a Technical Analyst at Intuit, resolving complex issues for TurboTax users. Misael's career began as a Tech Support Specialist at Dragon Systems, progressing through various technical roles, complemented by a Systems Admin/Networking Certificate from Pima Community College.