Milambo Mwiinde Kawanu

Milambo Mwiinde Kawanu is a dedicated customer service manager with over 13 years of experience in the industry. Currently serving as a Customer Experience Manager at Prudential Life Assurance Zambia since January 2021 and as a Retail Service Center Manager at MTN since July 2017, Milambo consistently strives to achieve record-high customer satisfaction rankings and effectively improves the performance of team members. Milambo holds a Bachelor's degree in Business Management (BA HONS) from Greenwich University, earned between 2018 and 2020.