Makyah Hathorn

Makyah Hathorn is an experienced professional in operations and customer service with a strong background in the airline and retail industries. Currently serving as an Inflight Operations Associate at PSA Airlines/American Airlines since September 2018, Makyah assists in implementing operational strategies to ensure safety and support cross-functional teams. Previous roles include Executive Assistant and Content Manager at SSGLA, where Makyah enhanced administrative efficiency and prepared business presentations, and Customer Experience Associate at Louis Vuitton, focusing on customer engagement and retention. Makyah also has experience as a Rental Sales Agent at Sixt and Sales Associate at Saks Fifth Avenue OFF 5TH and Salvatore Ferragamo. Makyah holds a Bachelor of Arts in Fashion Merchandising from Clark Atlanta University, earned in 2017.