Patrice Levesque

Patrice Levesque is an experienced IT professional currently serving as an ITSM Senior Analyst at Investissements PSP since August 2017, where responsibilities include change and problem management in a DEVOPS context, providing ITSM and ITIL governance, and conducting user acceptance tests for continuous improvements in the ITSM tool, Service Now. Prior experience includes managing IT systems operations at Bibliothèque et Archives nationales du Québec, overseeing a team of nine and ensuring the integrity of production IT environments, as well as a long tenure at Optimum Informatique in various roles including Configuration and Production Manager, Project Coordinator, and System Technician. Additional roles include serving as Voting Results Coordinator for the Directeur général des élections du Québec during multiple elections and Assistant IT Coordinator at Elections Canada. Patrice's educational background includes a degree in Network Systems Technology and a Programmer-Analyst certificate.