Dwi Nugroho

Dwi Nugroho has extensive experience in the field of technical support and project management, currently serving as the Team Lead for the Project Service Recording System at PT Halik Selindo Alpha since May 2011. Dwi's responsibilities include the implementation and installation of Avaya Communication Manager and NICE recording systems. Prior to this role, Dwi worked as a Customer Support Engineer at PT. Panorama Timur Jaya, focusing on the installation and troubleshooting of telecommunications environments. Dwi's career began as a Software Engineer at CV. Datavision Computer. Dwi holds a Bachelor's degree in Computer and Information Sciences from STMIK Nusa Mandiri Jakarta and an Associate's degree from Universitas Bina Sarana Informatika.