maria susana (HanHan)

Avp. Partneship Affinity Direct Digital & Travel at Sompo Insurance Indonesia

Maria Susana (HanHan) has a diverse work experience spanning over two decades. maria started their career in 1999 as a Ticketing & Reservation Assistant at PT. Wisata Dewa Tour & Services (WITA TOUR), where they also provided tour assistance. In 2006, they joined PT. Galileo Indonesia Perdana as an Account Executive. In 2008, Maria joined AIG where they held various roles, including Assistant Manager, Senior Account Manager of the Travel Agent Channel, and served as the point of contact for travel insurance-related activities. Their responsibilities included maintaining positive relationships with business partners, developing new client portfolios, and managing day-to-day operations. Since 2017, Maria has been working at Sompo Insurance Indonesia, initially as the Head of Travel & Affinity, responsible for building and developing travel insurance as a new line of business. Currently, they serve as the Division Head of Affinity, DMTM & Travel, focusing on product profitability, operational excellence, and ensuring reliable delivery to customers. Throughout their career, Maria has demonstrated a strong commitment to building and expanding travel insurance services and maintaining successful partnerships in the industry.

Maria Susana (HanHan) pursued their undergraduate education from 2000 to 2005 at the University of Bina Nusantara. During this time, they focused on international marketing, choosing it as their major field of study. However, no information is available regarding the degree they obtained.

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