Luara Sena is a seasoned professional with extensive experience in business consultancy, sales, customer support, and financial management. Currently serving as a Business Application Consultant at PTL Ltd. since December 2023, Luara has previously held key positions including Sales Executive and Customer Support Agent at Shireburn Software, where responsibilities included maintaining a positive customer experience and handling support queries. Luara's background encompasses various roles in customer support and financial analysis across multiple companies, such as BOSS. Gaming Solutions and T-Systems do Brasil, with a strong emphasis on data analysis, trends identification, and operational management. Educational qualifications include a Master of Business Administration in Project Management and a Bachelor's degree in Business Administration and Management from Unijorge.